Locations Available: Windsor Mill, MD ; Pikesville, MD
The ideal candidate will possess at least 1 year of hands-on multi-family leasing experience.
A valid driver's license & transportation is required.
This position offers a flexible work schedule and requires weekend and occasional evening work.
The full time position includes competitive compensation and benefits, exciting employee events and contests throughout the year, and opportunity for bonuses.Job responsibilities include:
•Assisting prospective residents with finding a new apartment home
•Maintaining positive relationships with residents and prospects, developing an understanding of unique customer needs and requests.
•Set up and maintain accurate and organized property and lease files.
•Accept incoming correspondence to the property and respond to inquiries (via phone, fax, mail, and email).
•Prepare office area for daily leasing.
•Tour the property with prospective residents.
•Maintain on-site software with regard to move-ins, move-outs, posting rents, etc.
•Complete move-in package, test apartment keys, and inspect apartments prior to move-in.
•Comply with Fair Housing Laws and Company policies.
•Complete other administrative duties as assigned, which may include creating Excel spreadsheets, preparing written correspondence, answering phones, etc.
•Other duties as assigned.
Job Type: Full-time
Bel Air, MD 21015 and Surrounding Area
Multi-Family Leasing: 1 year
Required license or certification:
Maryland Driver's License
Locations Available: Windsor Mill, MD
High School Diploma or GED
Prior multi-family service experience preferred
Knowledge of proper use of various tools including power tools and other equipment
Ability to lift 50 lbs.
Physical ability to stand, crouch, and work continuously for long periods of time
Microsoft Office Suite
Basic Internet Skills
Responsible for the daily maintenance of the community
Provide excellent customer service to all residents by communicating professionally and providing prompt and efficient service
Effectively handle resident service tickets, correcting the situation within 24 hours where possible
Perform scheduled maintenance turnover work on vacant apartments utilizing the move-in/move-out checklist, detailed unit status report, and company policies & procedures
Maintain all storage facilities, equipment, and the maintenance shop in a neat and orderly working condition
Document, keep records, and inform the Service Manager of all routine and emergency maintenance required on the property
Retrieve and dispense of any visible trash around the property en route to work assignments
Maximize the interior and exterior appearance and condition of the commuinity
Use HappyCo software to complete inspections
Assist with snow removal during inclement weather
Assure compliance with company policies, procedures, and safety regulations
Provide on-call maintenance for evenings, weekends, and holidays as scheduled
Other duties as assigned.